How to Customize & Import Products from China

Have you ever attempt times to purchase goods overseas while suffer from choosing a reliable and responsible manufacturer from thousands of factories? Are you still seeking for a sourcing agent with competitive prices and dedicated service for your various kinds of items? Or you need labors in China to finish the time consuming works? You’re come to the right place!

We are an experienced sourcing agent and exporter of custom products for more than 10 years, and have been helping the North American clients complete many projects in the past few years. Our team are skilled in communicating with manufacturers and familiar with the manufacturing, printing, exporting & importing procedures of various merchandises. Besides, It’s efficient and accurate to handle your project with our standard operating procedure.

Follow me to learn more about how we can help your business in different aspects.

Sourcing and Pricing

First, we discuss and formulate products suitable for the target event by describing the case. Or you can send us specific item information and pictures to source and get the quotation directly.

Then we search and find the target product or similar products if there is no exactly the same product with detailed information, such as size, materials, pictures, decoration options, individual package, bulk packing, and the specials that we need to pay more attention to or avoid problem etc. The above information is collected from various factories, it helps us to compare and double check the data.

It needs more work to follow our standard operating procedure to filter suitable suppliers to make the quotation. On our quotation, clearly state all the collected data, and we will also point out the parts that you should take seriously. The more detailed information of the purchase item, the better the effect you will present to the end customer, orders come from the efforts of both of us.

If any changes about the case, we can adjust accordingly and you will get 100% support from us.

Graphics Design

Whether you have your own vector designer or not, our professional designers can help or assist you in your graphics design. The rendering before sampling is very important, it can help us avoid mistakes, save time and money. Our designers are not only about artworks, they will also give suggestions during the design process to help optimize the design and avoid product defects.

We can also modify the mock-up times according to your requirements, until both parties nod their heads to confirm. Cooperating with us is very convenient and flexible, no pressure.

Product Development

In addition to sourcing for existing products to customize customers’ logos, we can also develop new products according to your needs. After understanding your product requirements in detail, we will organize and summarize the product demand information, and then arrange the designer to design the first draft, communicate with you the details of the first draft, and revise and confirm again.

After many times of communication and revision, the draft is finalized, and the factory tooling and proofing is arranged. After checking the samples, if there is still need for improvement, we can adjust and sampling again until you are satisfied. Then confirm the order, proceed with mass production, inspection, and delivery.

Production Supervision

Pre-production samples are made to ensure that there will be no problems in mass production, while there is still risk of defective products due to many production processes and uneven personnel skills. Therefore, the supervision of mass production is particularly important.

Before the start of production, we will sign a detailed production contract, requiring the order to be produced in full accordance with the contract. Secondly, during the production process, our personnel will supervise on-site to avoid various problems as much as possible. Please feel relief to send your order to us.

Quality Inspection

Although we supervise production throughout the process, inspection is definitely an indispensable process and also an extremely important step. In fact, during the production process, we initially carried out an in-production inspection of the product, and the final inspection is the last hurdle of product quality.

Our professional inspectors conduct detailed random inspections on this batch of goods, and increase the inspection percentage compared with in-production inspections. Moreover, the factory is required to pack and box reasonably to ensure that the products received are qualified and intact.

And we will take product pictures and the whole batch of bulk photos for you before shipping. If you are worried about product quality before, it is not necessary by understanding our inspection process and standards.

Booking and Delivery

After passing the inspection, we will inform you that your orders are ready to ship. We recommend you the suitable transportation method according to your in-hand date and the gross weight and volume of the goods. We need to book a cargo in advance and deliver bulk order to the warehouse if ship by sea. And we also need to deliver the goods to the place designated by the forwarder if ship by express or air.

Regardless of which way to ship, relevant documents must be prepared for smooth exit and entry. After confirming the cargo date, the approximate delivery date will be informed in advance. Besides, we would follow up during the transit and inform you the dynamics of the goods on the day of delivery until you sign for the receipt successfully.

The whole process is not very troublesome, come and start work with us, we are at your service at any time.

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Fang Yu

Founder of OS Promo, work in promotional industry for more than 10 years, familiar with custom promotional products and be good at mutual communication with customers and factories with sincerity.

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