Quality Is Guaranteed to Our Customers

Quality issues are a pain for many customers, especially for international purchase. Some customers are busy dealing with customer complaints because the quality of the goods received is not up to standard, and some of them suspend listing and sales to ensure a bad impact on the brand, missing the golden sales time of the year and causing huge losses.

So whether it’s promotional gifts or retail goods, quality control is crucial. We can help you avoid this problem as much as possible.

3 Ways to Ensure the Quality of Orders You Receive

We take quality control very seriously. From the beginning of the order, we are sure the customer’s approval of the quality of sample. During the production process, we also conduct random checks on the products to reduce the defective rate at the first time. All orders are inspected 2 times before shipping to ensure again that the quality is up to standard to avoid inconvenience and loss to customers.

Sample Quality Check

You can check our random samples to ensure the quality of the product before confirming your order. You can ask us to send pre-production samples for final confirmation before mass production.

In-production Inspection

The first quality inspection is conducted during production. It is necessary to minimize the defective rate through the first inspection . At the same time, we will report the production status to you.

Final Quality Inspection

In-production quality inspection is a random inspection. It cannot exclude 100% of defective products. So we have one more chance of quality inspection before shipment.

Our Quality Guaranteed

We promise our customers a quality guarantee. If there are quality issues, we will positively solve the problem, make compensation for your loss or reship the replacement product as soon as possible.

You Could Rely on Us to Handle Your orders

We will be responsible for the quality of each order. Please do not hesitate to place your orders to us.

Ask For A Quote

We will contact you within 1 working day. Please pay attention to the email with the suffix “@ospromo.com“.